Member Experience

How can we support the needs of overbooked classes while improving the member experience

The term homeless is used readily in theory, practice and policy - yet it’s connotations are often overlooked. Over the course of 6 months we worked with clients of a busy soup kitchen in Melbourne, Australia to develop an interactive installation designed to engage and challenge viewers pre-conceived notions of homelessness.

Utilizing elements of real-time motion tracking, the installation tracked the viewers proximity within the exhibition space allowing them to fluidly interact with each individuals story. Balancing directed authorship, with the raw and unrehearsed responses of the clients we were able to create a space in which viewers felt they could interact and reflect upon the personal narratives being presented in an intimate space.

Produced at hush for equinox soho